Postcode Zones
A postcode zone is a named collection of postcode patterns tied to a country. You attach a zone to a shipping rule so that rule only fires when the customer’s delivery address falls inside that zone.
For example, you might have a “NSW Metro” zone covering Sydney postcodes, and a separate “AU Remote” zone for everything else. Each zone gets its own rule with its own rate.
Creating a zone
Section titled “Creating a zone”- Go to Zones in the sidebar.
- Click Create zone.
- Give the zone a name and select its country.
- Add postcodes one at a time or paste a comma-separated list.
- Click Save zone.
Three ways to match postcodes
Section titled “Three ways to match postcodes”Matches one specific postcode. Enter it as-is, for example 2000.
Matching is case-insensitive, so SW1A and sw1a are treated the same.
Matches every numeric postcode between two values, inclusive. Enter it as start-end, for example 3000-3207.
Ranges only work with numeric postcodes. Alphanumeric postcodes like UK ones need exact or wildcard matching instead.
Wildcard
Section titled “Wildcard”Matches any postcode that starts with the given prefix. Enter the prefix followed by *, for example 4* matches 4000, 4001, 4999 and so on. SW1* matches SW1A, SW1B, SW1P and so on.
Only trailing wildcards are supported. The * must be at the end.
How matching works
Section titled “How matching works”When an order comes in, ShipSmart checks the destination postcode against every entry in the zone. It tries exact matches first, then ranges, then wildcards. If any entry matches, the zone matches.
All comparisons are case-insensitive. Whitespace is trimmed from the postcode before matching.
If a rule has no zone attached, it applies to all destinations.
Assigning a zone to a rule
Section titled “Assigning a zone to a rule”When creating or editing a shipping rule, select a zone from the Postcode zone dropdown. Only orders with a destination postcode inside that zone will trigger the rule.
A rule can have at most one zone. If you need to cover multiple regions with different rates, create a separate rule for each zone.
Bulk import
Section titled “Bulk import”On the zone edit page, click Import postcodes to upload a CSV file. Each row should contain one postcode entry in the same formats as manual entry: exact (2000), range (3000-3207) or wildcard (4*).
You can also use Apply Template when creating a zone. Templates are pre-built lists of common Australian postcode groupings, such as metro, regional and remote areas. Applying a template adds its postcodes to your current list without replacing anything you’ve already entered.